[{"data":1,"prerenderedAt":43},["Reactive",2],{"breadcrumb-schema":3,"explore-links:/blog/redesigned-settings":4,"blogPosts-redesigned-settings":5,"featurePages":42},null,[],{"slug":6,"id":7,"uuid":8,"title":9,"html":10,"comment_id":7,"feature_image":11,"featured":12,"visibility":13,"created_at":14,"updated_at":15,"published_at":16,"custom_excerpt":9,"codeinjection_head":3,"codeinjection_foot":3,"custom_template":3,"canonical_url":3,"tags":17,"authors":24,"primary_author":36,"primary_tag":37,"url":38,"excerpt":9,"reading_time":39,"access":40,"comments":12,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":9,"meta_description":41,"email_subject":3,"frontmatter":3,"feature_image_alt":3,"feature_image_caption":3},"redesigned-settings","69a08db34a1c2004e083a9bb","79d819e4-f3b5-471b-84a3-2c5dbdabba3a","Redesigned Settings","\u003Cp>We’ve redesigned the Settings pages to make them simpler and easier to navigate. Inbox settings now have a clearer layout with fewer visual distractions. The goal was straightforward: help you find what you need without digging through tabs or long pages.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"/_mirror/www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1390\" srcset=\"/_mirror/www-internal-blog.chatwoot.com/content/images/size/w600/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png 600w, /_mirror/www-internal-blog.chatwoot.com/content/images/size/w1000/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png 1000w, /_mirror/www-internal-blog.chatwoot.com/content/images/size/w1600/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png 1600w, /_mirror/www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png 2374w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Cp>\u003C/p>\u003Cp>All major settings sections Inboxes, Macros, Automations, and others have also been refreshed with a consistent layout. We’ve added search across settings so you can quickly jump to what you’re looking for.\u003C/p>\u003Cp>For example, if you’re trying to update a macro or tweak an automation rule, you can now search directly instead of scanning the entire page. It’s a small change, but it saves time for teams who manage multiple inboxes and workflows. \u003C/p>\u003Ch3 id=\"other-updates\">Other Updates\u003C/h3>\u003Cp>\u003Cstrong>Infrastructure and Performance\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Notification cap per user (300): Prevents unbounded notification growth and reduces DB CPU spikes.\u003C/li>\u003Cli>Lightweight /health endpoint: Reduces health-check overhead during peak traffic and lowers cascading failure risk from heavy probes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Platform Improvements\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Story reply context improvements: Story replies now show attachment and context labels more clearly.\u003C/li>\u003Cli>Orphan conversation cleanup cron: Automatically removes orphan conversations to keep data cleaner.\u003C/li>\u003Cli>WhatsApp Cloud API reply-to fix: Corrects reply-to behavior in WhatsApp Cloud conversations.\u003C/li>\u003Cli>Email rate limiting for automation actions: Helps avoid bursty outbound email behavior from rules.\u003C/li>\u003Cli>Mark pending automation action: Adds an explicit pending-state action in automation flows.\u003C/li>\u003Cli>Keep pending on bot failure setting: Lets conversations remain pending when bot flows fail, so agents can follow up.\u003C/li>\u003Cli>Linear GraphQL escaping fix: Correctly escapes special characters in queries.\u003C/li>\u003Cli>Assignee display fix: Fixes wrong assignee shown after switching conversations.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Reporting Improvements\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Inbox-label matrix report endpoint: Adds a matrix view for inbox and label combinations.\u003C/li>\u003Cli>Standalone outgoing messages count endpoint: Exposes outgoing volume as a dedicated metric.\u003C/li>\u003Cli>First response time distribution endpoint: Adds response-time distribution data for deeper performance analysis.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Captain AI\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Image comprehension: Captain can now use image context in assistance flows.\u003C/li>\u003Cli>search_documentation in editor suggestions: Adds documentation lookup into reply suggestion workflows.\u003C/li>\u003Cli>FAQ count in Related FAQs title: Shows total generated FAQ count directly in the dialog title.\u003C/li>\u003Cli>FAQ search in account language: Improves FAQ search relevance using the account language.\u003C/li>\u003Cli>Campaign conversation fix: Resolves an issue where Captain was not responding in campaign threads.\u003C/li>\u003C/ul>\u003Ch4 id=\"channel-fixes\">Channel Fixes\u003C/h4>\u003Cul>\u003Cli>External echo handling from native apps: Improves sync behavior for echo messages.\u003C/li>\u003Cli>WABA subscription order fix in embedded signup: Subscribes app to WABA before webhook callback override.\u003C/li>\u003Cli>Telegram large file fix: Resolves failures when handling large file transfers.\u003C/li>\u003Cli>Missing channel lookup dead-job fix: Prevents dead jobs when channel lookup is unavailable.\u003C/li>\u003C/ul>\u003Cp>Thanks to everyone who reported issues and shared feedback this week\u003C/p>","/_mirror/www-internal-blog.chatwoot.com/content/images/2026/02/redesigned-settings-1.png",false,"public","2026-02-26T18:15:15.000+00:00","2026-07-07T13:47:47.000+00:00","2026-02-26T18:23:27.000+00:00",[18],{"id":19,"name":20,"slug":20,"description":21,"feature_image":3,"visibility":13,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":3,"meta_description":3,"codeinjection_head":3,"codeinjection_foot":3,"canonical_url":3,"accent_color":22,"url":23},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[25],{"id":26,"name":27,"slug":28,"profile_image":29,"cover_image":30,"bio":31,"website":32,"location":33,"facebook":3,"twitter":34,"meta_title":3,"meta_description":3,"threads":3,"bluesky":3,"mastodon":3,"tiktok":3,"youtube":3,"instagram":3,"linkedin":3,"url":35},"6118d8d14b8f26503f72d51b","Muhsin K","muhsin","/_mirror/www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-23-at-12.44.10@2x.png","/_mirror/www-internal-blog.chatwoot.com/content/images/2021/08/1500x500.jpeg","Product-minded engineer building across backend, frontend, mobile and AI systems.","https://www.muhsi.me","Bengauluru, India","@muhsin_keloth","https://www-internal-blog.chatwoot.com/author/muhsin/",{"id":26,"name":27,"slug":28,"profile_image":29,"cover_image":30,"bio":31,"website":32,"location":33,"facebook":3,"twitter":34,"meta_title":3,"meta_description":3,"threads":3,"bluesky":3,"mastodon":3,"tiktok":3,"youtube":3,"instagram":3,"linkedin":3,"url":35},{"id":19,"name":20,"slug":20,"description":21,"feature_image":3,"visibility":13,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":3,"meta_description":3,"codeinjection_head":3,"codeinjection_foot":3,"canonical_url":3,"accent_color":22,"url":23},"https://www-internal-blog.chatwoot.com/redesigned-settings/",2,true,"Cleaner settings layout with search",[],1792898884043]